- This book reviews the quality of treatment outcomes information patients received in five pilot projects around the country. The projects were carried out by: Health Matters, Milton Keynes; Trent Healthline, Nottingham; Critical Appraisals Skills Programme (CASP), Institute of Health Sciences, Oxford; NHS Centre for Reviews and Dissemination (NHS CRD) York, and Queen Margaret College, Edinburgh, and National Childbirth Trust (NCT). The projects addressed different stages in the provision of information on outcomes and effectiveness to the public. The four main stages were: searching for information; developing skills to select appropriate information; providing interpretation of information, and consumer evaluation and action. All the projects were concerned with the accuracy and currency of information. They highlighted both the importance and the difficulties of providing quality information for consumers in an accessible format. The authors conclude that these projects assisted in giving consumer health information service workers a wider understanding of the issues around providing information on evidence-based health care and treatment outcomes, as well as providing further insight into the information needs of consumers. Further resources are needed to take forward some of these initiatives and enable consumer health information services to improve their delivery of treatment outcomes information to the public.