- This document builds on work carried out by a group of blind and partially sighted people who were invited to identify the issues which they considered to be most important in shaping their experiences of community care. These issues include access to information, assessment for entitlement to services, inflexibility and lack of reliability of services, training, health issues and delays in receiving aids and equipment. Suggestions are also given for improvements in recruitment of blind and partially sighted staff and transport and mobility. The needs of people with multiple impairments and blind and partially sighted people from black and minority ethnic communities are discussed. Blind and partially sighted people need to be involved in broader, cross-impairment consultation mechanisms where they can share in policy and decision making.