This report looks at how the Patients' Charter has worked in the past and and what patients and NHS staff would like to see covered in a future health charter. It is based on research commissioned by the NHS Executive and the King's Fund to help the Labour government review ...
The 1997 white paper 'The New NHS: modern, dependable' promised to put quality at the heart of the health service, announcing the formation of a National Institute of Clinical Excellence, a Commission for Health Improvement, evidence based National Service Frameworks, a new system of clinical governance in NHS trusts and ...
This paper examines what is known about linkworkers, using information derived from a review of the literature and from interviews with those working in the field. It discusses how linkworkers might make a contribution to primary care in the future, and considers some of the organisational issues that will need ...
This book is designed as a series of personal reflections on three pilot citizens' juries in health authorities around the country. The first chapter consists of a historical perspective on the contribution that citizens' juries may make to democratic practice. It concludes that a clear understanding of the objectives of ...
This Review is based on the financial year 1996 to 1997. The first part examines the main events of the year in five key policy areas: creating the new NHS ; community care ; public health strategy; serving the consumer; and clinical knowledge. The second part of the work contains ...
These discussion papers are based on the work of P.A.C.E. up to the time of publication, and have been created to help introduce and stimulate discussions about particular issues. They have also been designed as concise introductions to various elements of initiatives in a way to help promote evidence-based practice.
Patients need easy-to-understand and accurate information in order to make informed choices about their medical treatment, but they are not getting it. In the first study of its kind, this book reviews the quality of leaflets, videos and audio-tapes through the eyes of both patients and clinical specialists. Specific areas ...
This is a pamphlet publicising the Better Futures project, a two-year initiative to encourage the development of effective, comprehensive local services which are responsive to the needs and wants of users and their families.
This paper looks at the government's plan for action zones in education, employment and health which aim to break out of the cycle of deprivation. It examines how the many individuals, groups and organisations who will be involved in the action zones will work together. The authors feel that if ...
Considerable management challenges must be faced in order to ensure the successful operation of primary care groups (PCGs). The insights to be gained from those involved in total purchasing pilots (TPPs) are likely to prove valuable in informing the development of PCGs, and workshops were held to capture some of ...
General practice has moved dramatically over the last ten years to occupy a centre-stage position in the NHS. From 1999, GPs will be expected to juggle a new range of health care commissioning responsibilities while providing the best possible care to patients. The pressure is also on for GPs and ...
Six citizens' juries pilot schemes, sponsored by the Institute for Public Policy Research and the King's Fund, took place in the NHS between June 1996 and March 1997. This book evaluates all aspects of this experiment, from an explanation of the background to the pilots to descriptions of the jury ...
This publication contains the organisational standards for nursing and residential homes produced after three years of development and trialling. It also contains a short account of the development of the standards and the process of using them in both nursing home and residential homes contexts.
This memorandum is submitted as evidence to the inquiry into the regulation of private and other independent healthcare. It argues that there are a number of issues that require action, firstly because there is a patchwork of regulation of independent healthcare and secondly because the NHS and independent sectors are ...
The authors evaluated the implementation of Health at Work, a national programme of work which has begun to open up the workplace health agenda as an organisational and leadership development agenda. Through their research and evaluation strategy they established that: workplace health interventions can make a positive difference to workforce ...
This paper offers a way of thinking about the purpose of partnership; partnership behaviours which fit different purposes; and partnership behaviours which can lead to sustainable change and are not dependent on injections of external resources. The authors have created a typology which focuses on the purpose of partnership, in ...
The evaluation of the Total Purchasing Pilots (TPPs) provides important lessons for the development of the new primary care organisations envisaged in the English, Welsh and Scottish NHS white papers. Despite originating in a very different context, total purchasing was essentially about groups of practices working together to develop services ...
Primary care groups (PCGs) offer new opportunities for partnerships between health and social care. There is now widespread support for collaboration in order to achieve better integrated care for people with both short-term and continuing care needs. But there is also recognition that this is a complex task. As they ...
This pamphlet describes the whole systems approach taken by the London Health Partnership to achieve their aim of improving the well-being of older people by addressing long-standing problems of providing care and promoting health in cities. This summary was presented to the 1996 British Urban Regeneration Association Conference.