The King's Fund Inquiry into Care Services for Older People in London was established to find out whether the care system operating in 2004 was meeting the needs and preferences of older Londoners who require care and whether there will be sufficient care services of the right design and quality ...
This guide is the new, fully revised second edition of 'Practicalities of Producing Patient Information' (PoPPi), which was published by the King's Fund in 2000. Fully updated in line with the latest developments in new media such as CD ROMs and the internet, the guide also shows how to use ...
As part of its National Strategy for Carers, the government has developed and approved a set of five quality standards for local services to support carers (family and friends looking after those who are sick, disabled, vulnerable or frail). This book is designed to help individuals, local groups and service ...
This publication is based on a briefing paper prepared by the authors for a workshop on the roles of intermediate care coordinators, which sets out the range of functions of intermediate care coordination and their context within the overall implementation framework of the National Service Framework for Older People. It ...
The King's Fund has been working with the SWLPCO for three years as part of an evaluation of four PMS pilots in London. Using a variety of research methods, including in-depth interviews and a focus group with key stakeholders, a patient satisfaction questionnaire, an audit of chronic disease management and ...
The King's Fund has been working with the North Hillingdon PMS pilot for three years as part of an evaluation of four PMS pilots in London. Using a variety of research methods, including in-depth interviews, a patient satisfaction questionnaire, an audit of chronic disease management and a practice profile questionnaire, ...
The King's Fund has been working with the Isleworth Centre Practice for three years as part of an evaluation of four PMS pilots in London. Using a variety of research methods, including in-depth interviews and a focus group with key stakeholders, a patient satisfaction questionnaire, a registration questionnaire, an audit ...
The King's Fund has been working with the Edith Cavell Practice for three years as part of an evaluation of four PMS pilots in London. Using a variety of research methods, including in-depth interviews and a focus group with key stakeholders, a patient satisfaction questionnaire and a practice profile questionnaire, ...
The first wave of personal medical services (PMS) pilots have now been 'live' for more than three years. Having started life in the shadow of better publicised reforms, they are now at the centre of government strategy for primary care. This publication aims to share the lessons emerging from this ...
This book is intended as a guide to effective ways of helping older homeless people. The authors hope to raise awareness of the problems and needs of a generally neglected group of seriously disadvantaged people, to demonstrate that, contrary to widespread assumption, many of them will accept and respond to ...
Under One Roof is a partnership of over 30 statutory and voluntary organisations addressing the needs of single homeless people in Lambeth and Southwark. It was awarded a King's Fund grant in 1997 with the intention of offering a new one-stop service for single homeless people and improving relationships between ...
Barriers to mainstream health and social care services for London's minority ethnic communities include a complex array of poorly organised and delivered services, inadequate communication services for non-English speaking groups, direct staff insensitivity to users' cultural and religious needs, and institutionalised barriers that perpetuate discriminatory behaviour and poor practices. This ...
This paper aims to support primary care groups (PCGs) planning to develop local services for older people and carers. It provides a comprehensive overview of current policy developments and draws on the wider literature to discuss the likely issues and challenges that PCGs will face in reshaping services for their ...
The provision of high-quality, nationally standardised health information is currently high on the NHS agenda: National Service Frameworks are setting standards for the quality of the information given as part of patient care; every trust must develop an information strategy and policy, to agreed standards; the Patient's Charter lists certain ...
People with learning difficulties and very high support needs are at the forefront of service providers and commissioners' thinking. However, there are presently few solutions to providing them with opportunities. "Unlocking the future" explores ways in which services need to change to provide this group of people with lifestyles based ...
This item consists of two parts: firstly, a literature review covering the views of carers about the quality of services they receive; and secondly a report on work in progress on quality services. The report briefly outlines the general context for work on quality standards in service provision; highlights some ...
The NHS (Primary Care) Act 1997 made possible local contracts for general practice services and spawned Personal Medical Services (PMS) pilots. These are intended to make primary care services more sensitive to local needs and are therefore particularly useful in London where long-term infrastructural problems have proved intractable. The King's ...
This guide, produced jointly for the King's Fund and the Royal College of Paediatrics and Child Health, gives advice on the physical, psychological and cultural needs of refugee children in the UK, and explains their rights and entitlements under law here. The role and addresses of relevant non-governmental organisations are ...
This booklet is a brief guide for general practitioners (GPs) and colleagues in the primary health care team who have patients who are refugees or asylum seekers, and wish to ensure that they have the knowledge and skills to deliver an appropriate service to those patients. It provides information on ...
The author states that the current development of a national carers' strategy is a significant milestone after two decades of campaigns and policy development to draw attention to the unpaid help that families and friends provide. Various questions are asked: how far have we travelled in meeting the needs of ...