This publication is a composite of the standards in `Organisational audit (accreditation UK) standards for an acute hospital' which relate directly to the patient and their carers. The `Consumer checklist' has been divided into three main sections: patient's rights and special care needs; inpatient episode; outpatient/day care episode. It aims ...
This Review is based on the financial year 1993 to 1994. The first part describes developments in each of the main policy areas of `The health of the nation', the Patient's Charter and community care implementation. For the first time results of the systematic research into the effects of the ...
This is the third edition of the Organisational Audit manual. Since 1990 several individual sections of the manual have been revised in order to ensure that the standards remain at the forefront of good practice as well as to reflect the significant changes which have taken place in the organisational ...
Early in 1995 the Patient Empowerment Focus Group of the NHS Executive commissioned the King's Fund Centre to run a workshop on patient empowerment. The seminar was designed to meet three objectives: to develop a working definition of what is meant by patient empowerment; to identify probable component parts of ...
This Review is based on the financial year 1994 to 1995. The first part examines the events of the year in four key policy areas: creating the new NHS ; promoting community care ; promoting public health ; promoting the interests of users. The second part of the work looks ...
The purpose of this workshop was to provide the NHS Executive Patients Charter Unit with material and ideas for a leaflet on children's services. Services for children in hospital and in the community were discussed. It was recommended that the format of the charter should be accessible to parents and ...