This project was undertaken to collect information on the services offered to people with learning difficulties. During the course of the project the idea of collecting `critical incidents' was suggested by some of the participants to elicit gaps in coordination. (For the purpose of this project a critical incident is ...
The primary aim of this workbook is to provide managers, front-line workers, external and internal 'inspectors', informal carers and service users, with a shared framework for consultation and evaluation of the quality of services. It is predominantly concerned with community care; however, it has applications in acute and community services ...
The purpose of this booklet is to outline the issues that have to be addressed by service users, politicians and providers following the publication of the White Paper 'Caring for People'. The key questions raised by the White Paper are illustrated by some of the leading edge work currently taking ...
The Continuing Care Project (CCP) is concerned with improving the quality of the arrangements made for support and care in the community when elderly people are discharged from hospital. This current study, which describes practices in use in 1982, shows that whilst significant progress has been made in tackling the ...
This paper was partly derived from the proceedings of a conference on Acute Care at Home, held in the King's Fund Centre in June 1989. The report states that Hospital at Home (HAH) services should be made available throughout the country. It shows that many patients prefer the provision of ...
This project paper is the product of a working party convened by the King's Fund Centre to examine the provision of day services for people with mental handicaps. The importance of work in society and for people with mental handicaps is discussed and principles of service design described. Problems with ...
This book has been written to provide practical help for people working in and around the health service who are keen to enhance users' experiences. A number of developments which are contributing to more responsive services have been gathered together and, by focusing on practicalities, the book helps to unravel ...
The philosophy of 'an ordinary life' has been the basis of a wide range of local initiatives, and increasingly influences large-scale changes in community care. This book includes contributions from seventeen people who as users, innovators and evaluators have been involved centrally in these developments. They review current practice in ...