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Filtering by: Author King's Fund Centre (King Edward's Hospital Fund for London) Author Raphael, Winifred Resource type Monograph

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Being an outpatient

Author:

Mandeville, Jean, King's Fund Centre (King Edward's Hospital Fund for London), and Raphael, Winifred

Publication date:

1977

Abstract:

This report concerns the design of a questionnaire for hospitals to assess the views of their own outpatients. The survey was conducted between 1974 and 1976 in nine general hospitals. In addition supplementary surveys in one or more specialties were held in three small hospitals attached to one of the ...
Survey of patients' opinion surveys in hospitals

Author:

King's Fund Centre (King Edward's Hospital Fund for London) and Raphael, Winifred

Publication date:

1974

Abstract:

The aim of this report is to help those planning to survey patients' opinions on hospital care by summarising the experience of others who have already done so. It describes the different types of surveys used, the resulting action achieved and a summary is given of changes in levels of ...