This report suggests ways in which managers and professionals can make community care more responsive to elderly people. The first part of the report examines ageism and its effects on health care. It describes how elderly people from black and ethnic minority groups are effected by racism. Part Two is ...
This conference was one of a series of meetings Save the Children held to mark the publication of a report on the health of Traveller mothers and children in East Anglia. The conference was designed to give participants an overview of issues about Travellers' health, their difficulties with the health ...
In November 2011, The King’s Fund invited academics, practitioners, policy-makers and representatives from patient and voluntary organisations to discuss the care of very old frail people with complex health problems. Mindful of the work of others (NHS Confederation, the Local Government Association and Age UK 2012; The Mid Staffordshire NHS ...
The King’s Fund Point of Care programme aims to improve the experience of patients in hospital and to support staff to provide high-quality, patient-centred care. Hospital staff are working in highly pressurised environments and the nature of their work is complex, intense and emotionally challenging. This has an impact on ...
Consistent, reliable high-quality care is what all patients want and health workers aim to provide. However, the reality for most patients, particularly those in acute hospitals, often falls far short of the ideal. In the context of acute care, the risks of fragmentation and breakdown in care co-ordination are high, ...
How can we ensure that patients in hospital are treated with respect and compassion? The Point of Care programme has been set up to transform patients' experience of care in hospital, and to enable health care staff to deliver high-quality care. Based on existing research and qualitative studies with patients ...
Ensuring that you are measuring the things that matter most to patients is an essential component of a successful strategy for improving patients' experience. It is important to choose methods that are fit for purpose. This paper provides a brief guide to these to help trust boards and other interested ...
The contents of this paper come from a review of the literature on compassion, or concepts related to it, and from views and comments arising from the workshop on this topic held in November 2008. The experiences of workshop members were collected on the day and by anonymous written contributions, ...