This workbook outlining the ENQUIRE system is intended to be a practical guide to establishing and running quality assurance programmes for health and social care. The workbook is based on a number of conceptual tools, which provide both a framework for quality assurance, and assistance in appreciating its full potential. ...
A major incident is a high profile event which places the emergency services in the spotlight of public attention. It typically involves a number of autonomous agencies working together in hostile conditions. Some of these individuals will be working in an unfamiliar environment for the first time. Many lives are ...
This report examines the work of research ethics committees (RECs) in the United Kingdom. RECs examine proposals for research on human subjects largely within the NHS which throws up a variety of ethical problems. The role of RECs is essentially that of a public watchdog: to try to protect subjects ...
This document is a personal view of the current issues of acute care in London based on the author's experience of working in the south east segment of inner London. It is a view informed by impressions gained in working in five different London teaching and postgraduate hospitals and the ...
This purpose of this project is to provide a summary picture of the condition of the estate of London's acute hospitals. It attempts to bring together information on the estate from standard returns and locally obtained evidence. The main issues that the study has tried to address are: how well ...
East Birmingham Hospital's first user forum was organised as part of a project to develop a patient-centred approach in the outpatient department. The assistant unit general manager (patient services and planning) was also interested in piloting the method as a way of obtaining the views of service users, and so ...
A recognition that user views of health services are an important part of quality improvement systems continues to grow more widely. This interest is very welcome and hopefully will result in well validated and good quality instruments for obtaining patient's views about their care. One of the problems facing those ...
In this booklet the author describes how the team introduced a user-friendly tool for assessing the nutrition of elderly patients on their ward and a flexible health promotion programme to meet the special requirements of the patients and their carers. This series looks at some ways nurses in Nursing Development ...