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Point of Care : a report on the findings of qualitative research among healthcare professionals
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Improving the patient experience: environments for care at the end of life : The King's Fund's Enhancing the Healing Environment Programme 2008-2010.
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Volunteering in health and care : securing a sustainable future.
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The NHS under the coalition government.
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Understanding quality in district nursing services : learning from patients, carers and staff.
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Patients' experience of using hospital services : an analysis of trends in inpatient surveys in NHS acute trusts in England, 2005-13.
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Improving GP services in England : exploring the association between quality of care and the experience of patients.
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The Hospital Pathways Programme : lessons learned.
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General practice in London : supporting improvements in quality.
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The contribution of Schwartz Center Rounds to hospital culture.
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