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Obtaining the views of black users of health services
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Guidance for primary health care teams
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Obtaining the views of users of primary and community health services
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Obtaining the views of health service users about quality of information
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Obtaining the views of inpatients and users of casualty departments
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The natural history of a survey : an account of the methodological issues encountered in a study of life before death
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Old people in hospital : a survey of opinions of patients, visitors and staff
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General hospitals instructions for patients' satisfactory studies
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Patients' satisfaction study (general hospitals) : instructions
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Information on methodological issues
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