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Five-year health check : a review of Government health policy 1997-2002
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Quality improvement and assurance in the NHS : confidence levels of NHS trust boards.
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The Health Quality Service accreditation programme : the Health Quality Service organisational standards incorporating the controls assurance programme, for organisations providing acute hospital services, community health services, learning disability services, mental health
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Accreditation UK : an organisational audit programme for acute, community, learning disabilities and mental health services
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Facing up to difference : a toolkit for creating culturally competent health services for black and minority ethnic communities
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Hospital accreditation programme : organisational standards and criteria
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ENQUIRE : quality assurance through observation of service delivery : a workbook
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Quality assurance in mental health services : quality assurance action planning and standard setting through observation of service delivery (ENQUIRE) : final report phase I : Sept 1991 - Feb 1992
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Consumer checklist
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The ENQUIRE system : a workbook on quality assurance in health and social care
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