This conference took place within the context of three related developments. Firstly, there was the wide-ranging debate about standard setting and the measurement of quality in public services. Secondly, there were the more specific concerns about standards of care in residential accommodation for the elderly, and thirdly, there was the ...
This manual suggests subjects for enquiry and observation when hospital visits are being undertaken to gain first hand knowledge of the hospital and its work. The areas of the hospital covered are : inpatients; casualty patients; outpatients; medical records department; elderly people; operating theatres; x-ray and pathological departments; physiotherapy, occupational ...