The 1997 white paper 'The New NHS: modern, dependable' promised to put quality at the heart of the health service, announcing the formation of a National Institute of Clinical Excellence, a Commission for Health Improvement, evidence based National Service Frameworks, a new system of clinical governance in NHS trusts and ...
This toolkit aims to support purchasers and providers who seek to develop culturally competent services. It aims to: enable individual health authorities and trusts to assess how far they have progressed towards cultural competence, and to decide priorities for further action; identify ways of ensuring that the health needs of ...
This report gives details of a new audit and action planning programme which has been designed to assist statutory authorities who wish to take stock of their current direction in developing support for carers, ensure that the needs of carers from all communities are being addressed, review local implementation of ...
This review of mental health services was commissioned by Ealing Hammersmith & Hounslow HA. It was limited to psychiatric services for adults aged 19-65 years and excluded specialist child and adolescent, drug, alcohol, HIV and psychotherapy services.
This is a collection of short papers based on a seminar to mark the eighty fifth birthday of Sir George Godber. They examine issues of substantial relevance to the present and future of the National Health Service.
The care given to a random sample of adults who died in 1987 is described retrospectively by relatives and others who had known them. Most praised, or were satisfied with, the care given by general practitioners but both the statistics and the quotations reveal some disconcerting inadequacies in this care, ...
This independent audit was commissioned by the Sunday Times and is published with their kind permission. and The Labour Party came to power in 1997 promising to 'save' the NHS. Since then, it has found unprecedented increases in funding for the health service, but Prime Minister Tony Blair has emphasised that the extra money must be linked to a 'step-change' in reform. This reform has taken four ...
This guide sets auditing age discrimination in health and social care in the context of recent policy developments. Part One considers different forms of age discrimination, both direct and indirect. It is assumed that effective audits of age discrimination must extend beyond a formal audit of policies and must include ...