A growing number of mental health providers (in the UK and beyond) are beginning to embed quality improvement across their organisations, with some encouraging results. The approach is based on the concept that sustained improvement is best achieved by empowering frontline teams, service users and carers to design, implement and ...
As the NHS seeks to move away from competition towards integration and to develop new models of care, individuals and organisations across the health and care system need to learn to work together to make the best use of collective skills and knowledge. This paper offers those who are leading ...
This report is based on a roundtable event and interviews with key stakeholders and NHS provider chief executives who have already engaged with quality improvement as a routine way of working. It identifies practical lessons and focuses on how to create the right conditions for quality improvement to emerge and ...
Four years ago, we told the story of the quest for integrated health and social care in Canterbury, New Zealand. In this report, we revisit the experience in Canterbury and consider the lessons that the NHS can learn as it embarks on its own journey of transformation. Canterbury’s progress in ...