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ENQUIRE : quality assurance through observation of service delivery : a workbook

Créateur:

Richards, Huw, Heginbotham, Chris, and King's Fund College (King Edward's Hospital Fund for London)

Publication date:

1992

Abstract:

This workbook outlining the ENQUIRE system is intended to be a practical guide to establishing and running quality assurance programmes for health and social care. The workbook is based on a number of conceptual tools, which provide both a framework for quality assurance, and assistance in appreciating its full potential. ...