These information sheets will be of use to health service staff of community health councils who wish to find out about non-survey methods of obtaining users' views. The purpose of these sheets is: to give some useful reading references for this field; to give some details of some of the ...
These information sheets will be of use to health service staff or community health councils who wish to find out the views of users of patient information. The purpose of these sheets is: 1) to give some useful reading references for this field or an overview of the literature; 2) ...
These information sheets will be of use to health service staff or community health councils who wish to find out the views of elderly users of health services. The purposes of these sheets is: 1) to give some useful reading references for this field; 2) to give details of some ...
This pamphlet discusses methods for obtaining users' views, acknowledging that the best approach to adopt will depend upon the types of user involved and the aim of the exercise. It discusses quantitative methods for monitoring or answering `how many?' questions; and qualitative methods for the exploration of issues or answering ...
Purchasers are faced with the prospect of collecting a range of information from service users, potential service users and the general public in their area. There are two main areas of collected information which will inform the contracting process : assessing and prioritising health needs; and monitoring current service standards. ...