This report concerns the design of a questionnaire for hospitals to assess the views of their own outpatients. The survey was conducted between 1974 and 1976 in nine general hospitals. In addition supplementary surveys in one or more specialties were held in three small hospitals attached to one of the ...
This is the third edition of a survey which aims to devise a questionnaire that general hospitals could use to find the views of patients about their stay in hospital. The questions cover five areas of life in hospital: the ward and its equipment; sanitary accommodation; meals; activities; and care ...