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  • Making shared decision-making a reality : no decision about me, without me.

    Author:
    Collins, Alf, The King's Fund, and Coulter, Angela
    Publication date:
    Abstract:
    The government wants shared decision-making to become the norm in the NHS, but there is confusion about why it is important, what it involves and what the implications might be for patients, clinicians and the wider health service. This report clarifies the concept and outlines the actions needed to make ...

  • Measuring quality in the therapeutic relationship.

    Author:
    Greenhalgh, Trisha, The King's Fund, and Heath, Iona
    Publication date:
    Abstract:
    This paper was commissioned by The King’s Fund to inform the panel of the Inquiry into the Quality of General Practice in England. The views expressed are those of the authors and not of the panel. and There is evidence that a good-quality therapeutic relationship improves both patient satisfaction and professional fulfilment, saves time, and increases compliance with prescribed medication. Yet the subtle and intangible elements that underpin a strong therapeutic relationship are difficult to define and to measure. To inform its work, the Inquiry into the ...