Produced as part of the Point of Care: Seeing the Person in the Patient report. It contains interviews and focus groups, and the transcripts from the recordings which were analysed to produce this final document.
Improving the quality of care for patients with long-term conditions is a priority at national and local levels in the NHS. Rheumatoid arthritis (RA) is a chronic, progressive and disabling autoimmune condition that affects around 420,000 people in the United Kingdom. RA is associated with substantial health, social and economic ... and This is a consultancy report by The King's Fund for the Rheumatology Futures Group, a consortium of the main patient, professional and pharmaceutical organisations involved in rheumatoid arthritis care.
Technology is widely used in many areas of life, and the NHS Next Stage Review highlighted the role that technology can play in improving health outcomes. However, the use of everyday technologies such as email and online booking systems is poor in the health service. This report aims to improve ...
How can we ensure that patients in hospital are treated with respect and compassion? The Point of Care programme has been set up to transform patients' experience of care in hospital, and to enable health care staff to deliver high-quality care. Based on existing research and qualitative studies with patients ...
The contents of this paper come from a review of the literature on compassion, or concepts related to it, and from views and comments arising from the workshop on this topic held in November 2008. The experiences of workshop members were collected on the day and by anonymous written contributions, ...