The aim of this report is to help those planning to survey patients' opinions on hospital care by summarising the experience of others who have already done so. It describes the different types of surveys used, the resulting action achieved and a summary is given of changes in levels of ...
The purpose of this survey was to undertake an exploratory enquiry on the views of both staff and patients about psychiatric departments in general hospitals, mainly in London and southern England. It does not attempt to be a comprehensive attitude survey. Fourteen departments were included in the survey; at the ...