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Filtering by: Author Mandeville, Jean Subject Patient satisfaction

Old people in hospital : a survey of opinions of patients, visitors and staff

Author:

Mandeville, Jean, King Edward's Hospital Fund for London, and Raphael, Winifred

Publication date:

1979

Abstract:

This is the fourth in the series of do-it-yourself surveys of hospitals published by the King's Fund. The report describes the views of elderly people who are likely to spend the rest of their lives in hospital, together with the views of their visitors and the hospital staff. The survey ...
Being an outpatient

Author:

Raphael, Winifred, King's Fund Centre (King Edward's Hospital Fund for London), and Mandeville, Jean

Publication date:

1977

Abstract:

This report concerns the design of a questionnaire for hospitals to assess the views of their own outpatients. The survey was conducted between 1974 and 1976 in nine general hospitals. In addition supplementary surveys in one or more specialties were held in three small hospitals attached to one of the ...