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筛选: 创造者 King Edward's Hospital Fund for London 学科 Communication skills

Spotlight on shopwindow staff : a hospital manager's checklist

创造者:

King Edward's Hospital Fund for London

Publication date:

1973

Abstract:

This publication consists of a check list for ensuring that telephonists, receptionists and hall or gate porters are able to give a service which maintains the good reputation of a hospital.