This guide is the new, fully revised second edition of 'Practicalities of Producing Patient Information' (PoPPi), which was published by the King's Fund in 2000. Fully updated in line with the latest developments in new media such as CD ROMs and the internet, the guide also shows how to use ...
In the past few years, rapid and significant changes have taken place in the social, political and policy environment in which health professionals and patients interact. This paper reports on the Patient Involvement Project, a King's Fund study that assessed changing relationships between health professionals and patients/clients in a changing ...
NHS Direct is a nurse-led telephone helpline which was launched in three pilot sites in 1998. An evaluation of the first three sites is still underway and, although preliminary results show high satisfaction among service users, it is too early to draw conclusions about the impact of NHS Direct on ...
This report describes a conference held towards the end of a programme of study set up to identify the learning needs of clinician and the organisational changes required if patients' information needs are to be fulfilled. Prior to this conference, clinicians had been surveyed to identify learning needs and organisational ...
The provision of high-quality, nationally standardised health information is currently high on the NHS agenda: National Service Frameworks are setting standards for the quality of the information given as part of patient care; every trust must develop an information strategy and policy, to agreed standards; the Patient's Charter lists certain ...
Patients need easy-to-understand and accurate information in order to make informed choices about their medical treatment, but they are not getting it. In the first study of its kind, this book reviews the quality of leaflets, videos and audio-tapes through the eyes of both patients and clinical specialists. Specific areas ...
While working as a volunteer at the Latin American Elderly Project, a day centre in Islington, Lucrecia Janowicz recognised that the older members of the project were unable to access the health information that they needed because they didn't speak English. She therefore decided to organise a series of talks ...