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ENQUIRE : quality assurance through observation of service delivery : a workbook

Créateur:

Richards, Huw, Heginbotham, Chris, and King's Fund College (King Edward's Hospital Fund for London)

Publication date:

1992

Abstract:

This workbook outlining the ENQUIRE system is intended to be a practical guide to establishing and running quality assurance programmes for health and social care. The workbook is based on a number of conceptual tools, which provide both a framework for quality assurance, and assistance in appreciating its full potential. ...
The ENQUIRE system : a workbook on quality assurance in health and social care

Créateur:

Heginbotham, Chris, Richards, Huw, and King's Fund College (King Edward's Hospital Fund for London)

Publication date:

1990

Abstract:

The primary aim of this workbook is to provide managers, front-line workers, external and internal 'inspectors', informal carers and service users, with a shared framework for consultation and evaluation of the quality of services. It is predominantly concerned with community care; however, it has applications in acute and community services ...