This paper introduces a way of conceptualising and measuring engagement that is known as ‘patient activation’. Patient activation provides a better understanding of why some patients engage fully with their health and others do not. More
importantly, the study of patient activation has led to the design of many effective ...
Commissioned by the Office for Civil Society, this report explores the role and value of volunteering within ambulance services in England and identifies examples of different ways in which volunteering opportunities are being developed.