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Filtering by: Author Farrell, Christine Subject Complaints procedures

Consumers, community health councils and the NHS

Author:

Farrell, Christine, King's Fund Centre (King Edward's Hospital Fund for London), and Levitt, Ruth

Publication date:

1980

Abstract:

Section one of this report deals with consumer involvement in the NHS. It covers the areas of complaints procedures, the role of community health councils, the voluntary contribution to the NHS, the Wolfenden Report and patient participation in general practice. The second section concentrates on community health councils (CHCs), presenting ...